Privacy Policy

This Policy explains what personal data the website llc-fintrade.com collects, why it is processed and what rights users have.

Data controller: LLC Trading House "Fintrade", EDRPOU code 41908814, postal address: 14 Poliska St., Ternopil, Ukraine. Data protection contact: fintradpost@gmail.com, tel. +38 095 946 76 26.

Data is processed in accordance with the Law of Ukraine "On Personal Data Protection".

1. What data we collect

Data you provide when placing an order or using the contact form: name, phone number, email address, delivery address and method, company name and details (for bank transfer payments), and the content of your message or order comment.

Data collected automatically: IP address, device type, browser and operating system, pages viewed and actions on them, traffic source, and cookie data.

2. Why we process it

To process and fulfil orders and deliver goods; to contact you about an order, invoice or enquiry; to issue accounting and tax documents; to analyse traffic and improve the website; to show advertising and measure its effectiveness; to protect the website from spam and automated attacks.

3. Third-party services

The website uses Google Analytics 4 and Google Tag Manager (traffic analytics), Google Ads (advertising and conversion measurement) and Google reCAPTCHA (form protection). These services may receive anonymised data.

Online card payments are not accepted on the website: card details are not entered on the site and are not collected by us. Orders are paid by bank transfer against an invoice or in another way agreed with a manager.

4. Cookies

Cookies are small files stored in your browser. We use them to remember your cart, save your language choice and keep anonymous visit statistics. You can disable or delete cookies in your browser settings; the website will remain available, but the cart and some features may not work correctly.

5. Who we share data with

We do not sell or share your data with third parties for marketing. Data is shared only as needed to fulfil an order: with carriers and postal services for delivery, and with public authorities only upon a lawful request.

6. How long we keep data

Order data is kept for the period required by law for accounting and tax documents. Contact form data is kept as long as needed to communicate with you. Analytics data is stored in anonymised form.

7. Your rights

You have the right to know what data we process, to access it, to request correction of inaccurate data, to request deletion or restriction of processing, to withdraw consent, and to lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights. To exercise any of these rights, write to fintradpost@gmail.com. We respond within 30 calendar days.

8. Data security

The website runs over a secure HTTPS connection. Only employees who need personal data to handle orders have access to it.

9. Changes to this Policy

We may update this Policy. The current version is always published on this page with the date of the last update.

Last updated: 3 November 2026.